BMC Remedy

ITSM 8.1 Messages #150442



<h3>Definition of Transactional and Delivery Offering Types</h3>
<p>Offering Type is a type of service for a service request definition (SRD). The options are Delivery and Transactional.</p>
<p>A Delivery service is a service that enables the service offering to which the service belongs. The Delivery service must be completed before other services from the service offering can be provided. Each service offering can have only one Delivery service among the services.</p>
<p>A Transactional service is a service that can be provided through the service offering. To be available, the transactional service depends on the Delivery service to be completed.</p>

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