BMC Remedy
ITSM 8.1 Messages #8160101
Active-Link
PBM:PTU:Select_102_RqdFldsTemplate-E
To auto create a problem investigation, the following fields must be defined.
PBM Template ID = $1000005604$
Status=$7$
Impact=$1000000163$
Urgency=$1000000162$
Location Company=$301389375$
Investigation Driver=$1000000798$
Support Company Pblm Mgr=$1000000834$
Support Organization Pblm Mgr=$1000000835$
Assigned Group Pblm Mgr=$1000000837$
Active-Link