Show pageOld revisionsBacklinksBack to top This page is read only. You can view the source, but not change it. Ask your administrator if you think this is wrong. {{:bmc:remedy:remedy-logo.png?nolink&16 |}} ** BMC Remedy ** ====== ITSM 8.1 Messages #1291105 ====== ** {{:bmc:remedy:filter.gif?nolink |}} Filter ** === HPD:INC:StatusNew_105_Assignee === {{bmc:remedy:error.gif?16&nolink |}} The incident can't be set to the New or Assigned states. Because you are the Assignee, the Status must be manually set to In Progress , to work on the incident now, or to Pending - with a status reason - if you intend to work on it later. ---- ** {{:bmc:remedy:filter.gif?nolink |}} Filter ** === SRM:REQ:Status_Submit_105_Error === {{bmc:remedy:error.gif?16&nolink |}} Service Request must be submitted in New state.\\ Fill in the Status field with "New". ---- [[:bmc:remedy:message:itsm:8.1:start|Go back]] bmc/remedy/message/itsm/8.1/1291105.txt Last modified: 9 years agoby 127.0.0.1 Log In