Show pageOld revisionsBacklinksBack to top This page is read only. You can view the source, but not change it. Ask your administrator if you think this is wrong. {{:bmc:remedy:remedy-logo.png?nolink&16 |}} ** BMC Remedy ** ====== ITSM 8.1 Messages #1290100 ====== ** {{:bmc:remedy:active_link.gif?nolink |}} Active-Link ** === HPD:ASI:DirectContactSearch_100_Srh-E === {{bmc:remedy:error.gif?16&nolink |}} At least one of the following fields: Contact Company, Last Name, Phone Number, must contain a value in conjunction with the First Name to perform a search. Enter a value in any one of these fields, then click Search. ---- ** {{:bmc:remedy:active_link.gif?nolink |}} Active-Link ** === HPD:HDX:VISDlgSave_AutoReturnOnFirstNameOnly_099_OnSubmit === {{bmc:remedy:error.gif?16&nolink |}} To search on the customer's first name you must also complete at least one of the following Customer fields: Company, Last Name, Phone Number. Enter a value in any one of these fields, then press the ENTER. ---- ** {{:bmc:remedy:active_link.gif?nolink |}} Active-Link ** === HPD:INC:ASGOwner_100_Owner-E === {{bmc:remedy:error.gif?16&nolink |}} The Owner fields require an entry. Select values for the Owner Support Company, Owner Support Organization and Owner Group fields from the menus provided. ---- ** {{:bmc:remedy:active_link.gif?nolink |}} Active-Link ** === HPD:INC:AdditionalSearch_OnReturn_OnQuery_001_FirstName_Message === {{bmc:remedy:error.gif?16&nolink |}} To search on the customer's First Name, you must enter a partial first name and last name, and then press the ENTER key. ---- ** {{:bmc:remedy:active_link.gif?nolink |}} Active-Link ** === HPD:INC:ContactSearch_MissingInfo_100_Message === {{bmc:remedy:error.gif?16&nolink |}} To search on the customer's First Name, you must enter a partial first name and last name, and then press the ENTER key. ---- ** {{:bmc:remedy:active_link.gif?nolink |}} Active-Link ** === HPD:INC:DirectContactSearch_100_Srh-E === {{bmc:remedy:error.gif?16&nolink |}} To search on the contact's First Name, you must enter a partial first name and last name, and then press the ENTER key. ---- ** {{:bmc:remedy:active_link.gif?nolink |}} Active-Link ** === HPD:INC:SearchAssociation_100_NoTypeMessage === {{bmc:remedy:error.gif?16&nolink |}} Select the type of request to relate to this incident entry from the menu on the Record Type field, then click Search. ---- ** {{:bmc:remedy:active_link.gif?nolink |}} Active-Link ** === HPD:INC:VISDlgSave_AutoReturnOnFirstNameOnly_099_OnSubmit === {{bmc:remedy:error.gif?16&nolink |}} To search on the customer's first name you must also complete at least one of the following Customer fields: Company, Last Name, Phone Number. Enter a value in any one of these fields, then press the ENTER. ---- ** {{:bmc:remedy:active_link.gif?nolink |}} Active-Link ** === HPD:INM:DirectContactSearch_100_Srh-E === {{bmc:remedy:error.gif?16&nolink |}} To perform a search, at least one of the following fields: Contact Company, Last Name, and Phone Number, must contain a value in along with the First Name. Enter a value in any one of these fields and, then click Search. ---- ** {{:bmc:remedy:active_link.gif?nolink |}} Active-Link ** === HPD:INX:ASGOwner_100_Owner-E === {{bmc:remedy:error.gif?16&nolink |}} The Owner fields require an entry. Select values for the Owner Support Company, Owner Support Organization and Owner Group fields from the menus provided. ---- ** {{:bmc:remedy:active_link.gif?nolink |}} Active-Link ** === HPD:INX:AdditionalSearch_OnReturn_OnQuery_001_FirstName_Message === {{bmc:remedy:error.gif?16&nolink |}} To search on the customer's First Name, you must enter a partial first name and last name, and then press the ENTER key. ---- ** {{:bmc:remedy:active_link.gif?nolink |}} Active-Link ** === HPD:INX:AffectedCIName_100 === {{bmc:remedy:error.gif?16&nolink |}} You must enter at least a partial CI name before you can perform a search against the CI database. Type the CI Name, then press ENTER. ---- ** {{:bmc:remedy:active_link.gif?nolink |}} Active-Link ** === HPD:INX:AllowOnCallNT_100_Clr-N === {{bmc:remedy:info.gif?16&nolink |}} On-call paging is reenabled. ---- ** {{:bmc:remedy:active_link.gif?nolink |}} Active-Link ** === HPD:INX:ContactSearch_MissingInfo_100_Message === {{bmc:remedy:error.gif?16&nolink |}} To search on the customer's First Name, you must enter a partial first name and last name, and then press the ENTER key. ---- ** {{:bmc:remedy:active_link.gif?nolink |}} Active-Link ** === HPD:INX:DirectContactSearch_100_Srh-E === {{bmc:remedy:error.gif?16&nolink |}} To search on the contact's First Name, you must enter a partial first name and last name, and then press the ENTER key. ---- ** {{:bmc:remedy:active_link.gif?nolink |}} Active-Link ** === HPD:INX:SearchAssociation_100_NoTypeMessage === {{bmc:remedy:error.gif?16&nolink |}} Select the type of request to relate to this incident entry from the menu on the Record Type field, then click Search. ---- ** {{:bmc:remedy:active_link.gif?nolink |}} Active-Link ** === HPD:INX:SuppressOnCallNT_100 === {{bmc:remedy:info.gif?16&nolink |}} On-call paging is suppressed when you save this incident only. After the incident is saved on-call paging is re-enabled, unless you remain in a Modify window with this current incident displayed. ---- [[:bmc:remedy:message:itsm:8.1:start|Go back]] bmc/remedy/message/itsm/8.1/1290100.txt Last modified: 9 years agoby 127.0.0.1 Log In